FREE SHIPPING ON ALL ORDERS

Terms & Conditions

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Shipping & Processing

Please Note: All orders will require the signature of a sober adult 21 years or older at time of delivery. For this reason, we HIGHLY recommend you ship this to your office or nearest UPS location so your package is not redirected at additional cost.

All online orders are fulfilled through our logistics partner, Vingo.

Orders are processed within 48 hours, with initial preorders being shipped by November 28th via standard ground shipping.

Certain states do not allow shipment of alcoholic beverages into their jurisdiction from another state. In compliance with these laws, we must limit shipments to the following states only: AK, AZ, CA, CO, FL, GA, ID, IL, IA, KS, MD, MI, MO, NE, NV, NM, NY, NC, ND, OH, OR, PA, TN, TX, VA, WA, WI.

Various states impose limitations on the quantity of alcoholic beverages which may be purchased and brought into their jurisdiction without requiring the purchaser, the seller or the shipper to possess certain licenses or permits. Vingo does not, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying for or obtaining any such permits of licenses.

Returns

Wrongly shipped or defective merchandise may be returned for exchange of product(s) of equal value upon presentation of the following: sales receipt and original cans (with liquid to be evaluated).

If an order is returned to us as undeliverable, or the product was unsatisfactory, the refund will be made for the product only, less any shipping and handling costs. Other restrictions may apply. Please email customer service to request a return, exchange or refund.

Cancelled Orders

We make our best effort to cancel all orders prior to them leaving our facility. However, cancelled orders may be subject to a 20% restocking fee.

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TERMS OF USE

Welcome to the Ficks website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ficksdrink.com’s relationship with you in the context of this website.

The term “ficksdrink.com” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Alcohol-Specific Conditions

Legal Requirements

You must be 21 years of age or older to order or receive alcoholic beverages from ficksdrink.com. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Alcohol purchased from ficksdrink.com is not for resale, and is for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa, MasterCard, and American Express.

Minimum Purchase

No minimum purchase is required.

States Authorized for Direct Shipment

Due to the ever-changing nature of wine shipping laws, we may be able to ship alcohol, directly or indirectly, to all states except AL, AR, DE, IN, HI, MA, ME, MS, MT, NH, OK, RI, SD, UT.

Shipping Costs

UPS is ficksdrink.com carrier of choice. Ground shipping is provided by UPS at current market rates, or at the entire expense of ficksdrink.com.

Alcohol is a Delicate Commodity

Alcohol is a perishable commodity. Alcohol does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your alcohol during shipment. Ficksdrink.com is not responsible for, and will not replace orders that are damaged by extreme weather conditions during shipment. When your order is picked up by the common carrier for delivery, responsibility for the product becomes the responsibility of the purchaser.

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PRIVACY POLICY

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

What kind of information do we collect from you when you visit our site?

When you visit ficksdrink.com our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors brose our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

Sharing of personal information – we don’t do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

Email Subscription Opt-Out

If you have chosen to opt into our newsletter or marketing emails and then decide to opt out, we have a simple “unsubscribe” and “update preferences” link at the bottom of every email that we send.

Consumer inquiries and privacy

If you have any questions about your privacy, want to make changes to your profile, or get off our marketing list, simply send us an email.

Protecting your information

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

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